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Lyssa Griffin Zwolanek
Lyssa Griffin Zwolanek
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Direct Sales Consultants' Guide to Avoiding Common Scams

Sadly, there are a lot of unethical people out there in cyberspace who prey on direct sales consultants through a variety of online scams and fraudulent practices. Be a saavy business person and learn to identify a scam before you find out the hard way!

There are two main ways a direct sales rep can get scammed online. The first is via email. Robots search the internet without ceasing and harvest email addresses anywhere they can find them, sending thousands upon thousands of spam “feelers” out there in the hopes that one or two gullible souls will fall for it. It always amazes me that anyone does, but apparently enough do that it is worth it.

Fortunately, many email scams come from other countries and have dead giveaways in grammar! Here’s some signs the email can be deleted without another thought:

  • Multiple misspellings, poor grammar, lack of capitalization
  • Person claims to be deaf or have lost their cell phone to you can’t speak with them
  • Mention of another country, a relative in another country, or of travel or traveler’s checks
  • Ordering strange things, like four Crop A Diles or more than one Big Shot
  • Ordering only big ticket items or wildly dissimilar items
  • Asking to pay by personal check or money order, claiming not to have a credit card
  • Saying their book-keeper or accountant made a mistake and wrote too large a check to you
  • Asking you to order first and they’ll pay upon receipt of the items
  • Dangling the carrot of a “very large” order to come
  • Claiming to be a fellow demo (maybe even one you actually do know) who was mugged in a foreign country and can’t get home unless you send them money for a new passport

DO NOT respond to obvious scams. Then they know your email address is a live one and will continue to hit you up with spam and "feelers." Many a demonstrator has been taken in--be alert for escalation of scam-like behaviors throughout subsequent correspondence! If your initial reaction to the way something is worded is suspicion, it is probably accurate.

Unfortunately, a common way for scammers to contact you now is through your company-sponsored business website, so sometimes the scammers will initially appear as "leads." Once you respond, they will send you the more typical scam email with many of the characteristics in the list above.

You can just delete scam emails when they come in, or you can forward them to your company’s web violations department. Sometimes if there is a particularly prevalent scam,  the home office will release an announcement to warn your fellow consultants. And if you’re unsure and want another pair of eyes, forward it to your upline. They have probably seen that particular one before. Sadly, if those unethical email spammers put half as much time and thought into a legitimate business as they do into perpetrating their scams, they would probably be quite successful!

The second way direct sales business owner can be scammed is by being convinced into buying a program, book, service or coaching from a person who claims to be an expert. Even well-intentioned, ordinarily business-saavy people sometimes fall for scams like these in their honest desire to build their businesses. Some red flags that should spring up when you are contemplating a coach or service:

  • Remember that everyone is selling something. All of their slick materials and websites will be designed to put the pressure on and make you feel like you are missing out on money falling from the heavens.
  • Psychological tricks abound throughout these programs. Charismatic individuals will be able to convince anyone of just about anything. A “health and wealth” gospel is particularly damaging because it makes people feel like if they can just get their illnesses or even their weight under control, they will be successful and happy.
  • It is in their best interest to use all their advertising knowledge on YOU, because YOU are their income. There’s an old saying that you don’t have to actually know how to sell to fifty people yourself—you just have to convince 50 people they can’t sell unless you teach them.
  • Along with that, a big warning sign is when you are paid (either in products or services or cash) for getting friends to sign up for coaching as well, or getting a group discount. You are doing their work for them and they are throwing you a bone as a kickback. You are no longer an unbiased source of info on that marketer, if that is the case.
  • Remember that there is no oversight committee investigating their claims and testimonials. Anyone can add “expert” to their title or claim they’ve been in the industry “for years.”
  • Remember that pictures of fabulous stats can easily be photoshopped to alter graphs, inflate number of followers, etc. Testimonials can be altered to sound more enthusiastic—remember who is choosing the “sound byte” out of what may have been a very long letter.
  • Take advantage of the free webinars and materials they offer if you want, but realize that these may be little more than teasers and extended commercials for their paid services. And you’ll be on their mailing lists forever!
  • One common and underhanded tactic is to heavily discount their main product, book or e-course, for a limited time. This hurries you into making a decision before you have had time to investigate.
  • The worst ones make you feel like the odds are stacked against you and you CANNOT succeed unless you have their expertise. Some even go so far as to tell you your company is purposefully misleading you or doing a bad job of training you. It is all carefully designed to manipulate you into dependence on them.
  • Remember that ANYONE can publish an e-book these days. The ability to cheaply and easily build your own website or blog has brought a lot of small-time scammers to cyberspace and allowed them to have a much bigger reach.
  • Realize that it is probably not a wise use of your limited resources to pay someone to “teach” you what can be easily found for free on the internet. Take advantage of all the training provided by your company and your uplines before hunting for more. If you were truly working on all the advice on the demonstrator website you would be too busy to even think about finding a coach to tell you MORE things you should be doing.

A great rule of thumb for demonstrators is “if it sounds too good to be true—it probably isn’t.” Beware of people who promise to teach you their fabulous secret that somehow no one else in the history of direct sales has ever managed to find out! There are no magic bullets in this industry or any other. Enthusiasm, determination, and an unwillingness to give up are ALL you need to succeed in direct sales.

It is sad that unethical people are out to take your precious, hard-earned profit using a little real business advice and pairing it with lots of fluff and slick marketing. Fortunately, fore-warned is fore-armed when it comes to scammers. Stick with your own intuition and business advice from reputable sources, and your efforts will pay off as your business grows in a healthy and sustainable way.

Dream BIG (and be safe!), friend!

Note:

You are welcome to use this information in your team meetings. Click here to download a PDF file with my two-page handout created for downline education: Download Guide to Avoiding Common Scams

Posted in For Uplines, Free PDFs for Demos, Strategy | Permalink | Comments (0)

Color Name Guessing Game

After years as a direct sales consultant, it can get harder and harder to come up with new and fun games to play at events. Here is a fun guessing game I made up for a recent all-day scrapbooking event. I have changed the names of 32 of our current colors into their synonyms. Some are quite difficult and others you will guess right away.

For instance, "Wee Hours Inspiration" translates to "Midnight Muse."

TIP: You can make it harder or easier depending on whether or not you let them use their Idea Book & Catalog to look at the real names!

Note: I am attaching a generic PDF file of my game and the answers below, which you may print and use your convenience. If you are viewing this months or years from now, be aware the colors will probably have changes and you will want to make up your own handout from scratch. If you do so, feel free to use the synonyms I came up with--and I'd love to hear any clever ones you invent yourself!

Download Color Name Guessing Game (2 game sheets per page)

Download Color Name Guessing Game with Answers  (1 game sheet and 1 answer sheet)

 

Posted in Free PDFs for Demos, Games & Challenges | Permalink | Comments (2)

Embellishment Bingo

Games are a good way to break up longer events, break the ice with groups where the individuals may not know each other well, and provide opportunities to give new product away as prizes. Here is a simple game I put together for a scrapbooking event using the Bingo digital stamp brush in My Digital Studio.

Each square contains the name of a common--or not-so-common--scrapbooking embellishment. As your scrappers work throughout the day or weekend, they mark off a square if they use that embellishment on a layout (only one square filled in per page). First one to get five in a row wins! At the end of a longer, multi-day event, you could also give a prize to the total most squares filled in.

You may print off and use the game below at your convenience. Please note that as embellishments come and go out of the catalogs, the printout may no longer be accurate and you will want to come up with your own handout.

Downline Variation: you could also do this game substituting beginner stamping techniques for the embellishments, and hand them out at your new recruit training nights. Everyone who brings it back with bingo filled in gets a prize!

(1 game per sheet) Download Embellishment Bingo

Posted in Free PDFs for Demos, Games & Challenges | Permalink | Comments (0)

FREE PDF: Bonus Bundle flyer for SAB recruits

In making up my recruiting packets for the upcoming Sale A Bration 2011, I felt like a flyer outlining what comes in the Bonus Bundle was in order. Feel free to use this generic flyer for your own business. There is no personal information that would have to be changed out.

Download SAB Bonus Bundle

 

Dream BIG! What is your recruiting goal for Sale A Bration? Is it a bit of a stretch, or are you not budging from that comfort zone? Click here to read an article about those cozy places!

Posted in Free PDFs for Demos | Permalink | Comments (0)

Free PDF: 100 Things to Put in the Candy Countdown Calendar Kit

Free PDF file here: Download 100 Things to Put in the Countdown Kit

There is SO MUCH MORE fun to be had with this adorable Advent Calendar kit from Stampin’ Up’s 2010 Holiday Mini Catalog than just dumping some candy in each mini takeout box! Look at these great ideas for ALL AGES, compiled from a brainstorming time at a recent demo gathering:

Candy/Chocolate

Mini candy canes

Trail mix/Dried fruit

Finger puppets

Deck of cards

Decorative soaps

Christmas socks

Fun patterned tights/sox

Event tickets

Gummy worms/bears

Hand sanitizer/Hand lotions

Chapsticks/lipbalms

Mini notepads and pencils

Cute Post it Notes/sticky tabs

M&M’s/Skittles

Super Ball/Skoosh Ball

Scarf/Mittens/Hat

Licorice Nibs/Shoestring Licorice

Mints/Gum/jawbreakers

Legos/K’Nex/Magnetix

Cookies/Brownies/Bars

Stickers

Incentive stamp & spot

Snowglobe

Silly Bandz

Hair barrettes/clips/bows

Ribbon assortment/ribbon shares

Matchbox cars

Tiara hair combs

Jewelry—bracelets, earrings, necklaces, brooches

Flower pins/headbands made on the Big Shot

Polly Pockets/small dolls/doll clothes

Gift certificates/gift cards

Pacifiers

Baby onesies/t-shirts

Baby hats/headbands

Baby bibs/burpcloths

Baby shoes/socks

Powdered drink mixes

Character bandaids

 Coupons

Sewing kits

Refrigerator magnets

Temporary tattoos

Silly Putty

Gumballs

Tea bags/loose tea & strainer

Cocoa mix/homemade cappuccino mix

Ornament

Doggie treats/Kitty treats

Dog collar/leash

Animal chew toys/catnip mice

Phone skins/cell phone accessories

Ipods/ear buds/accessories

Camera memory cards/computer memory

Batteries

Votive candles/candle holder

Nail polish/manicure set

Magic tricks/practical joke items

Rubber Nerf bullets

Playdoh

Lifesavers/hard candies/Jelly Bellies

Caramel Corn/Puppy Chow

Set of Jacks/Marbles/Yo-yo

Pencil Toppers/Cute Erasers

 Pre-cut quilt squares/quilter’s thread, pins, thimble, etc

Die cuts/card candy

Gift Tags

Coffee

Truffles

Direct Sales samples (Mary Kay, Tastefully Simple, Wildtree, etc)

Book To Look incentives

Snap bracelets

Travel games/entertainment for a long road trip

Perfume

Cuff links/ tie tack

Money clip

Key ring

Wedding/Shower favors

Movie Night: Popcorn, seasoning shaker and movie store gift card

New Job: Office supplies/paperclips/push pins/rubber bands

Get Well: Cough drops/tissue pack/hand sanitizer, tea bag

Bachlorette—adult only items/undergarments

Housewarming—cooking spices, food flavorings

Posted in Free PDFs for Demos | Permalink | Comments (0)

MDS Images game & variations

Here is a game I came up with to play at my group meeting tonight. I opened an MDS blank 8.5x11 page and "stamped" an image from ten different sets on the page. You can then print directly from MDS, or save the file as a JPEG and insert it into your favorite word processing or desktop publishing program.

The object is to identify the stamp set the image came from--most correct answers wins.

You can make this game more challenging by adding in images from exclusive sets only available through MDS, or by including more images to identify. Obviously, you will want to adjust the difficulty level based on your audience.

For your convenience, here is a PDF of my Birds & Bugs version of the MDS Images game. All of the images are of animals, butterflies or birds. There are ten images, so this game should take only a couple of minutes to complete. Feel free to copy & use at your meetings!

Download MDS Birds & Bugs Game

Posted in Free PDFs for Demos, Games & Challenges | Permalink | Comments (1)

Free PDF: Wish List for 2010-11

My customers like a Wish List with a little more space on it than the one I had been using off the demo website, so I came up with this one. It is intended to be folded in half the long way and slid over a page or into the catalog so it can't get lost. I have attached a double-sided one here for your convenience. It is generic, so you may wish to add your contact information or a schedule of classes on the back.

Download 2010-11 Wish List

My personal one has coupons on one side and the Wish List on the other, and I insert one in the first fifty new catalogs I hand out. This helps people make sure they come by right away during my "open for pickup" hours, and ensures I get the majority of my books out as soon as possible at the start of a new catalog.

Posted in Free PDFs for Demos | Permalink | Comments (0)

Free PDF: Stampin' Quiz Game & Finish the Name Game

Here is a file with two quick games you can play either at a downline meeting or with customers. As you already know if you attend any of my meetings or read my games articles, I subscribe to Linda Hansen's idea that we need to interject the "PARTY" back into "home party plan!" Games also make excellent ice breakers, and give different people in your group a chance to win a prize, instead of everyone watching the same three people take home the awards each month.

I played the quiz game at my hostess appreciation event and I was amazed and please to see how many of my customers knew almost every answer. You can make your own questions simpler depending on the audience.

Download SU Quiz game

Posted in Free PDFs for Demos | Permalink | Comments (0)

2010-11 Demo Cost Breakdown spreadsheet

Download 2010 Price Breakdown 5.5 PCT Tax

This is a wonderful Excel spreadsheet whose original creator's name has unfortunately been lost (if it is you, please let me know and I will change the post to reflect that). It is an invaluable reference for anyone who wants to get serious about tracking exactly what they are spending, and also useful for figuring out what to charge for your Stampin' Up classes and stamp camps.

You can change the tax rate to reflect your area, and then save it under that new name, and share with your downlines. It can also be modified for customers as well. I love to show my stampers how affordable making your own projects can be.

Posted in Free PDFs for Demos, Organizational Helps | Permalink | Comments (0)

Free PDF: Bargain Hunters

Quite a while back now, I did a class for extremely thrifty customers (you probably know at least one!) called Bargain Hunters. Here's my notes from that class. Where there are asterisks inserted, it means I had a sample to show of whatever we were discussing at that point in the presentation.

It would be fun to do a class like this, maybe throwing in some fun recycled pieces and "green" ideas, given the current economy. If nothing else, maybe you'll spot a tip or two even YOU didn't know!

Download Tips and Techniques for Thrifty Stampers

Posted in Free PDFs for Demos | Permalink | Comments (1)

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